Do you really make the stuff?
Yes. Around 80% of our products are made by us in our studio in Devon. This includes art, mugs, cards, clothing and lighting products. We take a real pride in this fact although it can take longer to get products to customers they can know that they are limited edition and a totally unique products.
Why aren't you as cheap as Shein, Primark, The Card Factory?
We are battling against these behemoths. These stores killed your high street. Pile it high and sell it cheap isn't our motto. We hand make a load of our products, they are usually extremely limited edition and we aim to make them higher quality. By all means use these stores if you want to blend in with everyone else.
Where is my parcel?
We try and get everything out as soon as possible. As we make a lot of our products there can sometimes be delays due to stock. We will inform you asap if this is the case. Lighting products take the longest to make as each one is made to order. Do let us know if yo are desperate for something and we will do our best.
My packaging parcel or box is a bit tatty or used.
Originally due to my background in branding we started designing beautiful bespoke packaging for our products. However after a while our studio started becoming a warehouse for cardboard boxes and packing materials. Not only our packing boxes but the countless number of boxes for the things we had ordered to make our stuff. We then realised that our local recycling area had to process cardboard away from our local area. This just made no sense. We were throwing away perfectly good packaging and materials and ordering in more packaging and materials. We just couldn't do it any more. It's wrong and totally against our environmental principles. So if a package arrives that looks reused or has an Amazon or another company label or has some horrible plastic packing material in it don't worry it's still our products inside it's just we have taken their stuff and re used it. Your order will still be packaged like new on the inside. It's just on the outside we have tried to re use as much packaging as possible to save on environmental waste.
Are you really green ?
We are based in Totnes, one of the Uk's most environmentally friendly towns. We try everything we can to reduce our environmental impact. This includes our inks, our clothing range (which has one of the best ratings in environmental clothing possible), our shop carrier bags ( made from cane ), and I even cycle to work most days. We aren't perfect but we do try our best.